Has your search engine changed? - Has your home page changed? - Do you get strange search results? Annoyed by increased pop-ups? Do you have an unwanted toolbar in your web browser?


Browser extensions can be much more dangerous than most people realise. These small tools often have access to everything you do online, they can capture your passwords, track your web browsing, insert advertisements into web pages you visit, and more. Popular browser extensions are often sold to shady companies or hijacked, and automatic updates can turn them into malware.


Check your browser extensions Now! for any of the following or any unwanted extensions cluttering your browser,  Ask Search, My Way Search, Recipe Search, Maps Galaxy, File Finder, PDFtoDOC, My Transit Search and many more. Remove these as soon as possible.


We recommend you remove any browser extensions you do not recognise or want.


Google Chrome:

Open Google Chrome, click the three dots at the top right , click "More tools" click "Extensions". On to the extension you want to remove, click "Remove". Watch for a pop-up screen and confirm by clicking "Remove".


Microsoft Edge:

Open Microsoft Edge, click the three dots at the top right, click "Extensions". On to the extension you want to remove, click "Remove". Watch for a pop-up screen and confirm by clicking "Remove".


Mozilla Firefox:

Open Firefox, Click the three horizontal lines at the top right and click "Add-ons" from the drop down menu, on Extensions delete the unwanted extensions by clicking "Remove." Watch for a pop-up screen and confirm by clicking "Remove".


95% of Driver Update Software is FAKE and is MALWARE

Many Registry scanners and System Optimisers are FAKE


If you have ANY driver updater software installed on your computer or you keep getting pop-up warnings about your drivers being out of date. Pop-up screens about your system requiring optimisation, Notes about your registry needs cleaning.


We recommend you install and run a reputable Malware Scanner and remove the infections as soon as possible.

Our Recommendation is Malwarebytes Free Edition


If you have any concerns or would like us to service your computer, email us, use our contact form or phone us on 04-9020081

www.compserv.co.nz



Credit Card Phone Scam


A caller claiming to work for the Westpac - ANZ - BNZ - ASB - Kiwi Bank or any other bank Credit Card Fraud Team, claims they have detected an attempted overseas transaction ($600 - $1,200) on your credit card.


  • They claim they need you to confirm your personal details

  • They claim they need you to confirm your credit card details

  • They request your assistance to track this fraud

  • They ask you to install remote access software on to your computer

  • They ask you to login to your Internet Banking

DO NOT DO ANY OF THIS!!


If you get one of these calls: Just hang up and do not respond.


If you have given away personal or credit card details, or installed software on your computer; you need to act fast.


DO NOT phone any phone number they supply! Even if it is a New Zealand phone number!


Call your bank on their advertised 0800 number or the number on the back of your credit card ONLY If you gave them your details, you need to:

  • Call your bank Immediately

  • Cancel or put your credit card on hold

  • Change your online banking password

  • Turn off your computer immediately

  • If you installed something on your computer or other device (phone, tablet, etc.), you need to call us for advice as soon as possible ---------------------------------------------------------------